7u7u Privacy Policy

7u7u is an online betting and casino platform operating for players in Bangladesh. This privacy policy explains how we collect your personal information, how we use it, and what steps we take to protect your privacy when you use our website 7u7u.cam, register an account, or use our services.

This policy applies to all 7u7u services — including website browsing, account creation, deposit and withdrawal transactions, playing games, and all customer support communications.

AInformation You Provide Directly

This includes information you voluntarily provide when creating an account on 7u7u or contacting us:

• Full name and date of birth
• Email address
• Mobile number
• National ID number or passport number (for KYC verification)
• Payment information — bKash, Nagad, or Rocket account number
• Messages and requests submitted to customer support

BInformation Collected Automatically

When you visit 7u7u.cam, our system automatically collects certain technical information:

• IP address and device type
• Browser version and operating system
• Pages visited and session duration
• Referral source (where you came from before visiting the site)
• Gaming activity and betting history
• Cookie and session data (see Section 6)

CInformation Received from Third Parties

In some cases we may also receive information from third-party sources, such as payment processors (bKash, Nagad, Rocket) and fraud prevention service providers. This information is used solely for account protection and compliance purposes.

7u7u uses the information we collect for the following purposes:

• Account management: Completing registration, verifying login, and keeping your account secure.
• Processing financial transactions: Completing deposits, withdrawals, and payments. Ensuring the minimum deposit amount of ৳200 and the withdrawal limit of ৳800 are met.
• Customer support: Resolving your issues via 24/7 live chat and email.
• Service improvement: Enhancing the performance and usability of the platform.
• Security and fraud prevention: Detecting unauthorized access and suspicious activity.
• Legal compliance: Adhering to applicable laws and regulations, including anti-money laundering (AML) rules.
• Personalized experience: Recommending games or offers based on your preferences.
• Promotional communications: Keeping you informed about bonuses, tournaments, and offers — only with your consent.

ATechnical Security Measures

7u7u uses industry-standard security technology to keep your personal information safe:

• SSL/TLS encryption: All data transmission between your browser and our servers is encrypted.
• Data encryption: Sensitive stored information (such as passwords and payment data) is kept in encrypted form.
• Firewall and intrusion detection: Active security systems to prevent unauthorized access.
• Two-factor authentication: An additional layer of security for account login.
• Regular security audits: Periodic audits to identify and address system vulnerabilities.

BData Retention Period

Your personal information is retained for as long as your account is active or as required to meet legal obligations. Even after an account is closed, certain information may be retained for the legally required period. Once the specified period has elapsed, data is securely deleted or anonymized.

7u7u does not generally disclose your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: With organizations processing bKash, Nagad, Rocket, and bank transfers — only the information necessary to complete a transaction.
• Technology service providers: Providers of hosting, cybersecurity, and analytics services, who operate under strict confidentiality agreements.
• Game software providers: Providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive certain session data — but no sensitive personal information.
• Law enforcement authorities: Information may be provided to relevant authorities in response to valid legal orders or money laundering investigations.
• Fraud prevention agencies: For account protection and prevention of unlawful activity.

AWhat Are Cookies?

Cookies are small data files stored in your browser. 7u7u uses cookies to improve your experience and ensure the platform functions correctly.

BTypes of Cookies We Use

• Essential cookies: Required for login sessions and security — disabling these will prevent the site from working properly.
• Functional cookies: Used to remember your language preferences, game settings, and similar choices.
• Analytics cookies: Used to understand which pages are visited most — without identifying you personally.
• Performance cookies: Used to detect page load times and technical issues.

You can control or disable cookies from your browser settings. However, disabling certain cookies may limit some site services.

As a user of 7u7u, you have the following rights:

• Right of access: The right to request information about what personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data in certain circumstances — though this may not be complete where legal obligations apply.
• Right to restrict processing: The right to request that your data be used only for specific purposes.
• Right to object: The right to object to promotional communications or personalized marketing.
• Right to data portability: The right to receive a copy of your data in a structured, commonly used format.

To exercise any of these rights, contact us at [email protected] or directly via live chat. We will respond to your request within 30 days.

Know Your Customer (KYC) is a process by which we verify the identity of our users. It is required to comply with international anti-money laundering (AML) regulations and to protect minors from gambling.

As part of the KYC process, we may request the following documents:

• Photo of National ID (NID) or passport
• Recent utility bill or bank statement (as proof of address)
• Proof of ownership of the payment method

Withdrawals above a certain amount may be temporarily suspended until verification is complete. This is done for the security of your own account.

7u7u strictly prohibits use of the platform by anyone under the age of 21. Our services are for users aged 21 and over only. We never knowingly collect personal information from minors.

If we become aware that a minor has used our services, that account will be closed immediately and the associated information will be deleted. If you believe a minor is using our platform, please notify us at [email protected].

7u7u may update this privacy policy from time to time. Changes may occur due to service updates, new legal obligations, or security improvements.

For significant changes, we will notify you by email or through the platform. Continued use of the platform after a change is made will be considered acceptance of the updated policy.

The date of each change will be noted at the top of the page under the "Last Updated" section. We recommend reviewing this policy regularly.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact us using the details below:

• Email: [email protected]
• Live chat: Speak with us directly in English at 7u7u.cam, available 24/7
• Response time: Typically within 24 to 48 business hours

Your privacy is important to us and we take every request seriously.