1. General Terms
7u7u is an online betting and casino platform operated for users in Bangladesh. In this document, "7u7u", "we", "our", or "platform" refers to 7u7u and its associated services. "User", "you", or "member" refers to any person registered on the platform.
These terms and conditions apply to the 7u7u website, mobile version, and any related services. You are requested to read the full terms carefully before using the platform. If you disagree with any clause or condition, please refrain from using the platform.
7u7u reserves the right to change, amend, or update these terms at any time. Continuing to use the platform after changes are published means you have accepted the new terms.
2. Eligibility and Age Requirements
The following eligibility criteria must be met to open and use an account on the 7u7u platform:
- You must be 21 years of age or older — this platform is for users aged 21+ only.
- You must be the owner of an active and valid Bangladeshi mobile number or email address.
- You must be mentally capable and able to enter into an agreement on your own behalf voluntarily.
- You must not be a resident of any country or region where online betting is completely prohibited.
Allowing a minor to use the platform or operating an account on their behalf is strictly prohibited. If this rule is violated, the relevant account will be closed immediately and deposited funds may be forfeited.
3. Account Registration
3.1 Registration Process
To create an account on 7u7u, accurate and complete information must be provided. If false or misleading information is provided, the account will be cancelled.
3.2 One Account Policy
Each user may open only one account. Creating more than one account under the same person's name is strictly prohibited. If multiple accounts are operated using the same device, IP address, or payment method, all accounts will be cancelled.
3.3 Account Security
Keep your account password and login details completely confidential. Report any unauthorised access to your account to our support team immediately. The responsibility for ensuring account security rests primarily with the user.
- Use a strong password (a combination of numbers, letters, and special characters).
- Do not allow anyone else to use your account.
- Avoid logging in on public or shared devices.
4. Deposits and Withdrawals
The following terms apply to transactions on 7u7u:
| Detail | Condition |
|---|---|
| Minimum deposit | ৳200 (all methods) |
| Minimum withdrawal | ৳800 |
| Withdrawal Time | Usually within 1 hour |
| Accepted Methods | bKash, Nagad, Rocket, Bank Transfer |
| Currency | Bangladeshi Taka (BDT / ৳) |
4.1 Deposit Terms
Deposited funds must be sent only from the registered user's own payment account. Deposits from accounts registered in a third party's name are not accepted.
4.2 Withdrawal Terms
Account verification must be completed before a withdrawal request is processed. Withdrawals will only be made to the same payment method used for the deposit. Additional identity verification may be required where applicable.
5. Bonuses and Promotions
7u7u offers various types of bonuses and promotional offers. Please read the relevant terms before claiming these bonuses.
5.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The following conditions apply to this bonus:
- Bonus eligibility: the first deposit must be a minimum of ৳200.
- Wagering requirement: the bonus amount must be wagered 10 times.
- Bonus funds cannot be withdrawn directly — they can be withdrawn after the wagering requirement has been completed.
- After claiming the bonus, the wagering requirement must be completed within the specified time.
5.2 Other Promotions
Separate terms will apply to promotions, reload bonuses, cashback, or event offers run at various times, and these will be stated in the description of that promotion.
5.3 Bonus Abuse
Opening multiple accounts to claim bonuses, using another person's details, or attempting to strategically circumvent bonus conditions will be considered bonus abuse. In such cases, the bonus may be cancelled and the account may be closed.
6. Betting Rules
The following rules must be followed for betting and gaming activities on 7u7u:
- Once confirmed, a bet cannot be changed or cancelled.
- If a technical error causes an abnormal result, 7u7u reserves the right to void that bet.
- In sports betting, bets can be placed before a match begins. Specific rules apply to live betting.
- In casino games, the individual rules of each game will apply.
- Attempting to place a bet on a match or event after its result is known is strictly prohibited.
6.1 Bet Limits
7u7u sets minimum and maximum bet limits for each market or game to ensure a fair gaming environment. These limits will be displayed on the relevant game or market page.
7. Prohibited Activities
The following activities are strictly prohibited on the 7u7u platform:
- Transacting with funds obtained from illegal sources (money laundering).
- Fraudulent activities — using bots, automated software, or dishonest means.
- Attempting unauthorised access to the platform's software or systems.
- Using another user's identity or committing fraud.
- Exploiting technical vulnerabilities or bugs to gain an unfair advantage.
- Attempting to guarantee profit by betting on opposite outcomes in the same event ("arbitrage betting").
- Conducting coordinated betting activity for the purpose of bonus abuse.
8. Account Suspension and Closure
8.1 Suspension or Closure by 7u7u
7u7u may suspend or close an account without prior notice in the following circumstances:
- If any clause of these terms and conditions is violated.
- If it is proven that registration was completed using false information.
- If age-related rules are violated.
- If fraudulent activities are participated in.
- If the account has been inactive for an extended period.
8.2 Closure by the User
You may request to close your own account at any time through our support team. Please withdraw any remaining balance before closing your account.
9. Privacy and Data Protection
7u7u places the highest importance on the protection of your personal information. How we collect, use, and store your information is described in detail in our Privacy Policy.
7u7u uses SSL encryption technology to keep all your information and transactions secure. We do not sell your personal information to third parties. However, information may be shared with specific partners for legal requirements, fraud prevention, or service improvement — see the privacy policy for details.
10. Limitation of Liability
7u7u accepts no liability for the following:
- Bets lost or games interrupted due to internet connection issues.
- Damage caused by problems with the user's device or software.
- Delays or issues with third-party payment processing.
- Financial losses resulting from losing bets — this is a normal part of betting activity.
- The platform being temporarily unavailable due to unexpected technical reasons.
7u7u is committed to always providing a safe, fair, and reliable service. However, in the circumstances described above, our total liability will in no case exceed the value of the relevant transaction.
11. Responsible Gaming
7u7u places the highest priority on responsible gaming. We believe gaming is for enjoyment — not for financial stress or mental hardship.
- Our platform offers the option to set self-imposed limits (deposit limits, session time limits).
- There is an option to temporarily suspend or permanently close your account if needed.
- If you notice signs of gambling addiction, please contact our support team.
Visit our Responsible Gaming page to learn more.
12. Changes to Terms
7u7u reserves the right to change these terms and conditions at any time. For significant changes, we will publish a notice on the website or inform you by registered email.
The updated terms and conditions will take effect from the date of publication. Continued use of the platform after the changes will be considered as your acceptance of the new terms and conditions. If the new terms and conditions are not acceptable to you, please request to close your account.
13. Contact & Support
If you have any questions or complaints regarding these terms and conditions, please contact our support team:
- Live Chat: Speak directly in Bengali, 24/7.
- Email: [email protected]
- Support Hours: Monday to Sunday, around the clock (BST, UTC+6).
Our team is always ready to assist you. For any dispute or issue, please first try to resolve it through our support team.